The Ride Sharing phenomenon is altering the world at quantum speeds, and the two fastest growing companies are Uber and Lyft.
Interestingly, while there are several similarities, there are also some differences, and these differences can heavily impact travellers.
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On the similarity side, both businesses charge about the same, they are competing all things considered. The apps are easily downloaded for your cellphone, payment is taken from your own credit card, and rides usually turn up within five to ten minutes.
Riders get in the cars, which are generally, but not always, Prius’s, they can talk to the driver or not, curl up in the part and sleep, or whatever. Most drivers, honestly, don’t care about chatting, though it does tend to make their time go faster.
On the differences side there are a couple of items that effect the particular passenger a little, but the driver much more.
First, the pay for Lyft is better. Lyft charges about the same, but they spend their drivers a higher percentage. What this does is make the Lyft driver more polite and caring. Furthermore, Lyft allows, even encourages, tipping. Uber frowns on tipping, actually telling their drivers to turn lower tips. Ha! That’s like informing somebody in the desert not to consume.
The interesting thing about this issue of tips is that Uber informs the public that tipping is built into their fare. But it’s not. Not even remotely. And especially since Uber has regularly driven the price of rides down.
As a driver for both Uber and Lyft I can tell you that these small distinctions make for huge impact.
One, experienced drivers tend to gravitate to Lyft. this means that they will know the routes around town better, and get the passenger there faster and smoother.
Two, tips are incentive. I know one particular fellow who drives for each Uber and Lyft, and he places the spare bottles of water away, and the little snacks, anytime he gets a call from Uber. When he drives for Lyft he gets them out there again.
Three, there is definitely a lot more politeness on the part of the Lyft operater. Simply, he is making a better income, and therefore has a vested interest in being more polite; he is going to get tips if he is polite, while as an Uber driver isn’t likely to get tips, so why bother to open the door or offer the free container of water?
And this brings us for an interesting point.
Did you know that Lyft people are more polite than Uber people? There are reasons for this, Uber shows the driver to wait and wait for the particular slow passenger, Lyft puts in a mild ethic by starting the meter within two minutes associated with arrival.
But the greater reason is the fact that by short changing the Uber driver pay wise, Uber is definitely causing the Uber driver not to care, which will reflect in the ‘caring’ mindset of the passenger.